How It Works

CiRide provides different types of service, ranging from economic to luxury travel. The cabs are reserved through a mobile app and the service accepts payment card

CiRide is a technology platform. Our smartphone apps connect driver-partners and riders. 

In cities where CiRide operates, use your rider app to request a ride. When a nearby driver-partner accepts your request, your app displays an estimated time of arrival for the driver-partner heading to your pickup location. Your app notifies you when the driver-partner is about to arrive. 
 

This info helps the two of you connect at your pickup location. 

Use your app to enter your preferred destination any time before or during the ride. If you have a preferred route, it’s helpful to talk through the directions together.

When you arrive at your destination and exit the vehicle, your trip ends. Your fare is automatically calculated and charged to the payment method you’ve linked to your C Rides account. 

In some cities, CiRide allows you to pay your fare by payment card. This option must be selected before you request a ride. 

Immediately after a trip ends, your app will ask you to rate your driver from 1 to 5 Stars. Driver-partners are also asked to rate riders. CiRide feedback system is designed to foster a community of respect and accountability for everyone.

Learn more about how CiRide works by exploring other Help Center topics. You can search for specific questions and answers too.

 

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