Trust Safety & Insurance

CiRide is dedicated to keeping people safe on the road. Our technology enables us to focus on rider safety before, during, and after every trip. Here's how.

Safe pickups
The CiRide app automatically finds your location to provide door-to-door service. That means you stay safe and comfortable wherever you are until your driver arrives.

Open to everyone, everywhere
All ride requests are blindly matched with the closest available driver. So there is no discrimination based on race, gender, or destination.

Driver profiles
When you’re matched with a driver, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time. And even after the trip, you’re able to contact your driver if you left something behind.

Anonymous feedback
After every trip, you can rate the driver and provide anonymous feedback about your ride. We review all feedback because our goal is to make every ride a great experience.

24/7 support
Our support team is always ready to respond to any questions you may have about your trip and help you retrieve lost items.

Rapid response
Our specially-trained incident response teams are available around the clock to handle any urgent concerns that arise.

 

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